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Frequently Asked Questions
By Our Customers

Use Cases
Can I take your product if

It is not recommended to consume our product during such treatment.

We will suggest you only consume our product after few months you have completed the treatment.

Please also consult your doctor before taking our product.

It is not recommended to consume our product.

Currently, our customers have not experienced any adverse or contraindicating side effects when consuming our product at recommended usage (up to 2 sachets per day) with other medications.

But, we recommend you to consume our product at least 2~3 hours apart from other medications. Also, please consult with your doctor.

No, please do not stop your existing concomitant medications or inhaler.

Our product serves as a complementary supplement to the standard treatment and helps to expedite the recovery process.

We highly recommend patients have appropriate rescue medication available.

Our product can be continued during acute exacerbations of asthma.

Please consult with your doctor/gyne before consuming our product, as your doctor/gyne is the best person to advise you during such a situation.

However, we do not recommend you to consume our product if you’re pregnant or breastfeeding.

Kindly take note if you are currently pregnant, taking medication, or in any medical conditions. Please do consult with your doctor first before consuming our product or inform your doctor you want to consume our product.

Our product has no sugar ingredient, so it is safe to be taken by people with diabetes condition.

Pulmonary oedema is a condition caused by excess fluid in the lungs. This fluid collects in the numerous air sacs in the lungs, making it difficult to breathe.

If you have this condition, please be very careful regarding any supplement you consume.

So, we do not recommend you to consume our product. Please do consult with your doctor immediately regarding your current medical condition.

Product Details
Regarding your product - Nutrizus Tiger Milk Mushroom
  • For adults
    1~2 sachets daily after a meal
  • For children aged 6~12 years
    0.5~1 sachet daily after a meal

We recommend consuming 1~2 sachets daily after breakfast.

Also, please drink enough water for your body, at least during the days when you are consuming our product.

Because of its high potency properties, some people may occasionally experience an increase in phlegm, which is expected because of our lung’s natural response during detoxification.

It will usually fade away once your body has adjusted to it after a few days.

No refrigeration is required.

However, please do store the product in a dry yet cool storage place to preserve maximum potency.

Yes, you can consume our product as our product does not contain peanut, soy, shellfish, peanut, gluten, dairy, or other allergens.

Does it contain

No, our product does not contain any peanut, soy, shellfish, peanut, gluten, dairy, or any other allergens. So it is safe to consume our product if you have such an allergy.

No. Our product is tested with such material in SGS Lab report, and the report shows our product is free from steroid compounds.

No, our product is 100% caffeine-free and stimulant-free ingredient.

Our product is made with natural and organic Tiger Milk Mushroom.

One benefit of such an ingredient is supporting and modulating the immune system to an optimal level.

Regarding Tiger Milk Mushroom (Lignosus rhinocerotis)

The quality and efficacy of the Cultivated Tiger Milk Mushroom are consistent due to the following factors. Besides, the safety and effectiveness of the cultivated Tiger Milk Mushroom have been accessed scientifically.

CultivatedWild Type
Optimized condition for highest medicinal valueLower medicinal value, depend on harvesting condition
Harvest at optimal level active components before the sclerotia form the stem and capThe quality depends on the growing stage during collection. Sclerotia will lose its medicinal value once it forms stem and cap.
Reliable botanical identificationRisk of adulteration
Free from microbial & heavy metalRisk of contaminants from the environment
Hygienic, controlled sterilize handlingsRisk of contaminants through non-hygienic harvest or post-harvest conditions
Certified with SGS labNot certified and tested

*DISCLAIMER: These statements have not been evaluated by the Food and Drug Administration. Individual results may vary.

Order & Shipping Details

Please be assured that the purchase is a one-time purchase. It is not a monthly subscription.

You will not be charged automatically in recurring billing.

There are no other hidden charges from us after the purchase.

Yes, you can purchase with both options.

Our credit card payment gateway is powered and secured by

You can also use PayPal to purchase with your preferred payment options.

No, currently, we do not offer any subscription option.

You may purchase again on our website easily.

Do sign up for our newsletter so we can update you with any new product updates.

Yes, but we can only amend/cancel your order within 12~24 hours after you purchased it as sometimes we may pack or ship out your order after that.

However, if you do want to cancel and get a refund for it, please contact our support team to help you.

We provide a 30-days satisfaction guarantee.

If you are not satisfied or want to get a refund for your purchase, please contact our support. We will do our best to support you.

If it is still in resalable condition, it will be best to ship it back to us.

No, currently, we only sell online through this website.

However, we do offer free shipping to your doorstep.

Credit card and payment

Our website is encrypted with 256-bit SSL technology to provide secure communications over the Internet. This is the highest security standard used by most companies, government and banking websites.

You can be sure your information and data are safe, secured and encrypted.

Our website is also protected by WAS firewall to defend against hacks and DDoS attacks.

No, we do not store any credit card information on our website or server.

All payments are processed by Stripe and PayPal securely and encrypted through the 256-bit SSL technology.

Yes, it is 100% secured, safe and encrypted. Please be 100% sure that we do not store your credit card information in our database.

We currently accept credit card and PayPal.

You can use Master, Visa or American Express.



Currently, we only ship to US, Singapore, Hong Kong, Canada, Australia and UK customers.

Do subscribe to our newsletter so we can update you again with our latest updates.

It is FREE, and we offer FREE worldwide shipping to any country.

We usually process your order within 24-48 hours after we receive your completed order. Please take note we do not process orders or ship the products during weekends or on holidays.

Due to the current COVID-19 situation, the shipping times may take longer than usual.

For regular international shipping (2 boxes and below), it takes around 7 to 10 business days.

For expedited international shipping (3 boxes or more), it takes around 2 to 3 business days.

Also, due to COVID-19, the increased demand from shipping carriers have slowed down the updates for certain tracking information. The provided tracking link may not display the actual shipping updates.

We will send over a tracking link for every order you made. You can click on it to check your shipping updates.

However, due to COVID-19, the increased demand from shipping carriers has slowed down specific tracking information updates. The provided tracking link may not display the actual shipping updates.